Frequently Asked Questions

Yes – Integrated pivot stops allow the entire loaded rack to pivot up or pivot up and over, offering clear access to the drawbar and front compartments.

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Yes, pivoting functions are included. Pivot all the way down to provide maximum rear access into the back of the vehicle. Being able to lower the carrier all the way has an added advantage for vehicles with a side hinged door, slide out drawers and fridges maximising rear access.

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Loading bikes is safe, easy and convenient when you load them one wheel at a time. This method eliminates the need to lift the entire bike at once, making it much easier to manoeuvre and position. 

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Yes, our bicycle carriers are designed to accommodate a wide variety of bicycles including Road, Gravel, CX, MTB, E-Bikes, Fat and kids bikes. With iSi Quad Contact Wheel Cradles, the contact is only on the tread and not the sidewall. 

Our Bike Rack Systems come with a comprehensive installation manual and all necessary hardware. Installation is straightforward and designed to be installed at home with basic tools. You can also view our installation instructions here.

Two Bike Rack: Up to 32kg per bicycle and a Maximum carrying capacity of 64kg, rated for on and off-road travel.

Four Bike Rack: Up to 32kg per bicycle and a maximum carrying capacity of 84kg, rated for on and off-road travel.

All drawbar mounts and strongarm support posts are configured by our sales specialists and engineers.

With an extensive range of Drawbar Mount and Support Posts Systems, we ensure a precise fitment with considerations for weight distribution, trailer articulation and clearance to drawbar compartments including fold out beds.

While it might seem like a good idea to protect your bicycle from the elements, using a bike cover can actually cause more harm than good. Wind buffeting creates additional load and vibration that can cause damage to both the bicycle and the bicycle carrier. 

We recommend using a high-quality security cable paired with a combination or padlock. Loop the cable through the bicycle frames, the carrier main beam or pivot base, then secured to the vehicle tow bar or caravan chassis. This locks the bikes to the carrier and the carrier to the vehicle or caravan. The locking device should not be used during travel to avoid potential damage.

Because of the modular design of our carriers, we can mix and match components to suit just about every application on the market.

We offer a buy back policy where for a small charge we take back used components and supply new components of the correct configuration. For example, if in the future you purchase a vehicle where the above configuration is not perfect, then swap the relevant parts over. Refer to our buyback and exchange policy.

We do not recommend mounting iSi bike racks on the rear of caravans or camper trailers. While it may be possible in some cases, the rear of a caravan is subject to extreme dynamic forces that can compromise the trailer chassis, the tow point and the bike rack – which can impact the safety of your bikes and other road users. The A-frame is the preferred mounting point, offering far greater stability. Before you consider mounting off the back of your trailer, please consult your trailer manufacturer and iSi sales representative. 

iSi Bike Racks are proudly manufactured in Mitcham, Victoria, Australia. We are 100% Australian Owned and use 100% Australian Steel and Materials.

We offer a lifetime warranty. We are confident in the quality of our products that have been rigorously tested over the harshest terrain.